customer-story-writer
Draft customer stories from approved transcripts, notes, briefs, quotes, and proof points. Use for narrative customer stories, campaign stories, and metric-forward customer story pages.
npx skills add zapier/gtm-cheat-codes --skill customer-story-writer --agent claude-code
Same command for any agent — swap --agent for codex, cursor, copilot.
Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.
# Customer Story Writer ## Use When A team has customer source material and needs a clear story draft without generic case-study copy. ## Workflow 1. Confirm the intended format: narrative story or metric-forward customer story page. 2. Load only approved source material: transcript, notes, brief, CRM context, content-library assets, and permission notes. 3. Extract the person, business problem, workflow, product role, outcomes, exact quotes, and missing facts. 4. Separate verified claims from claims that need approval or sourcing. 5. Draft in the requested format with concrete details and plain language. 6. Add a review checklist for quotes, metrics, customer approval, brand approval, and legal approval. ## Zapier MCP And SDK Role - Use Zapier MCP to retrieve approved transcripts, briefs, CRM context, content-library assets, and tracker state. - Use Zapier SDK when story intake, review routing, approval reminders, or tracker updates should run as a repeatable workflow. - Keep publishing and external sharing human-approved. ## Output Format - Recommended title - Short summary - Draft story - Quote and claim checklist - Open questions - Approval checklist ## Guardrails - Never inven
- Use When
- Workflow
- Zapier MCP And SDK Role
- Output Format
- Guardrails
What does the customer-story-writer skill do?
Draft customer stories from approved transcripts, notes, briefs, quotes, and proof points. Use for narrative customer stories, campaign stories, and metric-forward customer story pages.
How do I install it?
Run `npx skills add zapier/gtm-cheat-codes --skill customer-story-writer --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.
Where does this skill come from?
From zapier/gtm-cheat-codes, a repository with 318 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.
Is a popular skill a good skill?
Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.