voice-of-customer-miner
Mine public reviews, app stores, and forums for unmet needs, competitor weaknesses, and switching triggers — with quoted evidence. Use when you want customer voice without waiting on interviews.
npx skills add deanpeters/Product-Manager-Skills --skill voice-of-customer-miner --agent claude-code
Same command for any agent — swap --agent for codex, cursor, copilot.
Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.
# Voice-of-Customer Miner ## Purpose Mine public customer voice — review sites, app stores, Reddit and practitioner forums, community boards — for unmet needs, competitor weaknesses, and switching triggers: **search plan → source sweep → verbatim capture → need themes → so what → next-step options.** This bridges competitive intelligence and discovery: it delivers customers' exact words without waiting on an interview cycle. But public voice skews toward the angry and the vocal, so every theme it surfaces is a *hypothesis to validate*, never a verdict — the output's last stop is always a real conversation. ## Input **Works best with:** the product(s) or competitor(s) to mine — yours, a rival's, or a set — and **the decision this should inform**. **Also useful:** a theme to focus on (onboarding, pricing, reliability) if you have one; otherwise the sweep runs open. Input supplied inline with the invocation — text after the skill name, a pasted context dump, or an appended `ARGUMENTS:` line — counts as answers already given. Use it against the question budget; don't re-ask. **Arriving empty-handed? That works too.** The skill opens with at most 3 questions (whose voice, what decision,
- Purpose
- Input
- Key Concepts
- Application
- Output schema (do not reorder)
- Final Step (offer exactly 4 options)
- Examples
- Common Pitfalls
- References
What does the voice-of-customer-miner skill do?
Mine public reviews, app stores, and forums for unmet needs, competitor weaknesses, and switching triggers — with quoted evidence. Use when you want customer voice without waiting on interviews.
How do I install it?
Run `npx skills add deanpeters/Product-Manager-Skills --skill voice-of-customer-miner --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.
Where does this skill come from?
From deanpeters/Product-Manager-Skills, a repository with 6,255 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.
Is a popular skill a good skill?
Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.