review-response-writer
Write professional, empathetic responses to App Store reviews that build trust and turn critics into fans. Use when responding to negative reviews, drafting templates for common review types, or improving review management strategy.
npx skills add rshankras/claude-code-apple-skills --skill review-response-writer --agent claude-code
Same command for any agent — swap --agent for codex, cursor, copilot.
Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.
# Review Response Writer Write professional, empathetic responses to App Store reviews that build trust and turn critics into fans. ## When This Skill Activates - User needs to respond to negative reviews - User wants templates for common review types - User asks about review management strategy - User wants to improve customer relationships ## Response Philosophy ### Why Respond? 1. **Shows you care** - Active developer = trustworthy app 2. **Helps others** - Future users read responses 3. **Converts critics** - Can change rating with good response 4. **Provides feedback** - Reviews reveal real issues 5. **Builds community** - Creates loyal users ### When to Respond | Review Type | Respond? | Priority | |-------------|----------|----------| | 1-2 stars with feedback | **Yes** | High | | 3 stars with suggestions | Yes | Medium | | Bug reports (any rating) | **Yes** | High | | 4-5 stars with content | Yes | Low | | 4-5 stars generic praise | Optional | Low | | Abusive/inappropriate | Report, don't respond | - | | Competitor spam | Report, don't respond | - | ### Response Timing Negative reviews and bug reports: 24-48 hours. Positive reviews: weekly batch is fine. Follow up after fix
- When This Skill Activates
- Response Philosophy
- Why Respond?
- When to Respond
- Response Timing
- Response Framework
- The A.C.T. Formula
- Template Structure
- Response Templates
- Negative Review: Bug Report
- Negative Review: Missing Feature
- Negative Review: User Error (Diplomatic)
- Negative Review: Pricing Complaint
- Negative Review: Generic/Vague
What does the review-response-writer skill do?
Write professional, empathetic responses to App Store reviews that build trust and turn critics into fans. Use when responding to negative reviews, drafting templates for common review types, or improving review management strategy.
How do I install it?
Run `npx skills add rshankras/claude-code-apple-skills --skill review-response-writer --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.
Where does this skill come from?
From rshankras/claude-code-apple-skills, a repository with 589 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.
Is a popular skill a good skill?
Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.