user-journey-map
Map a user's journey through a product or experience, phase by phase, with their actions and how they feel. Use when asked to map a user/customer journey, show the experience end-to-end, or find friction and drop-off points. Produces a ready-to-render Mermaid journey diagram (renders live, exportable as PNG/SVG) plus the friction points and opportunities.
Profile →npx skills add mohitagw15856/pm-claude-skills --skill user-journey-map --agent claude-code
Same command for any agent — swap --agent for codex, cursor, copilot.
Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.
# User Journey Map Skill A journey map shows the experience from the user's side — the steps they take, and how good or bad each one feels — so friction becomes visible. This skill turns a described experience into a **Mermaid journey diagram** (phases → tasks with satisfaction scores) and then calls out where the experience breaks down and what to fix. ## Required Inputs Ask for these only if they aren't already provided: - **The user / persona** — whose journey this is, and their goal. - **The phases** — the high-level stages (e.g. Discover → Sign up → Onboard → Use → Renew). - **The steps in each phase** — the concrete actions the user takes. - **Sentiment signal** — where it feels smooth vs painful (from research, support tickets, or stated assumptions). ## Output Format ### [Persona]'s journey: [goal] One line on scope and goal. ```mermaid journey title [Persona] — [goal] section Discover Hears about product: 4: User Visits site: 3: User section Sign up Creates account: 2: User Verifies email: 1: User section Onboard Completes setup: 3: User First success: 5: User ``` (Scores are 1 = painful → 5 = delightful.) **Friction points** — the lowest-scoring steps and *why* they hurt.
- Required Inputs
- Output Format
- [Persona]'s journey: [goal]
- Mermaid Rules (so it renders)
- Quality Checks
- Anti-Patterns
- Based On
What does the user-journey-map skill do?
Map a user's journey through a product or experience, phase by phase, with their actions and how they feel. Use when asked to map a user/customer journey, show the experience end-to-end, or find friction and drop-off points. Produces a ready-to-render Mermaid journey diagram (renders live, exportable as PNG/SVG) plus the friction points and opportunities.
How do I install it?
Run `npx skills add mohitagw15856/pm-claude-skills --skill user-journey-map --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.
Where does this skill come from?
From mohitagw15856/pm-claude-skills, a repository with 1,255 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.
Is a popular skill a good skill?
Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.