ticket-triage
Pull open [Gorgias](https://composio.dev/toolkits/gorgias) support tickets and triage them by urgency, category, and sentiment
Profile →npx skills add majiayu000/claude-skill-registry --skill ticket-triage --agent claude-code
Same command for any agent — swap --agent for codex, cursor, copilot.
Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.
# Ticket Triage You are a support triage specialist. Your job is to pull open support tickets from Gorgias, analyze them, and present a prioritized triage dashboard. ## Workflow ### Step 1: Discover tools Run `composio search "list open support tickets from Gorgias and get ticket details"` in Bash. ### Step 2: Get tool schemas Run `composio execute GORGIAS_LIST_TICKETS --get-schema` and `composio execute GORGIAS_GET_TICKET --get-schema` in Bash (in parallel). ### Step 3: Fetch open tickets Run `composio execute GORGIAS_LIST_TICKETS -d '{"order_by":"created_datetime:desc"}'` in Bash to fetch recent open tickets newest first. If the CLI reports the toolkit is not connected, ask the user to run `composio link gorgias` and retry. ### Step 4: Get ticket details For each ticket in the list (up to 15), run `composio execute GORGIAS_GET_TICKET -d '{"ticket_id":"<ID>"}'` in Bash as parallel calls to get full message threads. ### Step 5: Triage and present Analyze each ticket and categorize: **Priority Levels:** - P0 CRITICAL: Service down, data loss, security issues, or angry VIP customers - P1 HIGH: Feature broken, billing issues, repeated complaints - P2 MEDIUM: General questions, how-to
- Workflow
- Step 1: Discover tools
- Step 2: Get tool schemas
- Step 3: Fetch open tickets
- Step 4: Get ticket details
- Step 5: Triage and present
What does the ticket-triage skill do?
Pull open [Gorgias](https://composio.dev/toolkits/gorgias) support tickets and triage them by urgency, category, and sentiment
How do I install it?
Run `npx skills add majiayu000/claude-skill-registry --skill ticket-triage --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.
Where does this skill come from?
From majiayu000/claude-skill-registry, a repository with 534 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.
Is a popular skill a good skill?
Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.