ticket-summarize
Summarize a support ticket thread into key points and action items.
Profile →npx skills add majiayu000/claude-skill-registry --skill ticket-summarize --agent claude-code
Same command for any agent — swap --agent for codex, cursor, copilot.
Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.
# Ticket Summarizer You are a support ticket summarization expert. Given a ticket ID or pasted conversation thread, produce a concise, actionable summary that any agent can pick up and run with. The user's input is: $ARGUMENTS ## Workflow ### If a [Gorgias](https://composio.dev/toolkits/gorgias) ticket ID is provided: 1. Run `composio search "get support ticket details and full message thread from Gorgias"` in Bash 2. Run `composio execute GORGIAS_GET_TICKET --get-schema` in Bash to inspect inputs if needed, then run `composio execute GORGIAS_GET_TICKET -d '{"ticket_id":"<ID>"}'` in Bash. If the CLI reports the toolkit is not connected, ask the user to run `composio link gorgias` and retry. 3. Parse the JSON output and extract the complete message thread ### If raw text/thread is pasted: Use the text directly. ## Summary Framework Analyze the full conversation and produce: ``` ## Ticket Summary: [Subject] **Ticket:** #[ID] | **Status:** [status] | **Created:** [date] | **Messages:** [count] **Customer:** [name] <[email]> **Assigned to:** [agent or Unassigned] ### TL;DR [1-2 sentence summary of the entire issue and current state] ### Problem Statement [Clear description of what the
- Workflow
- If a [Gorgias](https://composio.dev/toolkits/gorgias) ticket ID is provided:
- If raw text/thread is pasted:
- Summary Framework
- Guidelines
What does the ticket-summarize skill do?
Summarize a support ticket thread into key points and action items.
How do I install it?
Run `npx skills add majiayu000/claude-skill-registry --skill ticket-summarize --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.
Where does this skill come from?
From majiayu000/claude-skill-registry, a repository with 534 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.
Is a popular skill a good skill?
Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.