synthesizing-voc
Use when you have customer feedback files (transcripts, tickets, surveys) and need to identify themes and opportunities without hallucinating.
Profile →npx skills add majiayu000/claude-skill-registry --skill synthesizing-voc --agent claude-code
Same command for any agent — swap --agent for codex, cursor, copilot.
Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.
# Synthesizing VOC ## Overview Converts raw Voice of Customer data into decision-grade themes and opportunities. Strict protocol prevents hallucination by requiring verbatim quotes, source attribution, and minimum source thresholds. ## When to Use - Have 3+ interview transcripts, support tickets, or survey responses - Need to understand "what are customers actually saying?" - Preparing for roadmap planning or prioritization - Want to validate assumptions with real customer evidence ## Core Pattern **Step 1: Validate Sources** 1. List all files in `inputs/voc/` 2. Count total sources 3. **If fewer than 3 sources:** - State: "Insufficient sources (found N, need 3+)" - List what you found - STOP and ask user for more data 4. Read each file completely **Step 2: Tag Verbatims (Internal)** Create a mental index: - Verbatim Quote → Source File → User/Segment (if known) **DO NOT** summarize or paraphrase at this stage. **Step 3: Identify Themes** Find patterns appearing in **3+ separate sources**. For each theme: | Required | Rule | |----------|------| | Core pain point | One sentence, factual | | Frequency | Exact count of sources | | Quotes | Up to 3 verbatim (if fewer, say so) | | Segme
- Overview
- When to Use
- Core Pattern
- Quick Reference
- Common Mistakes
- Verification Checklist
- Evidence Tracking
What does the synthesizing-voc skill do?
Use when you have customer feedback files (transcripts, tickets, surveys) and need to identify themes and opportunities without hallucinating.
How do I install it?
Run `npx skills add majiayu000/claude-skill-registry --skill synthesizing-voc --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.
Where does this skill come from?
From majiayu000/claude-skill-registry, a repository with 534 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.
Is a popular skill a good skill?
Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.