synthesize-feedback
Synthesize customer feedback into thematic clusters when the user asks to analyze feedback, review VoC data, or understand customer sentiment
npx skills add majiayu000/claude-skill-registry --skill synthesize-feedback --agent claude-code
Same command for any agent — swap --agent for codex, cursor, copilot.
Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.
# Synthesize Feedback ## Overview Perform Voice of Customer (VoC) analysis by clustering raw feedback into themes, quantifying frequency and sentiment, and separating signal from noise. Connects feedback patterns to product roadmap items. ## Workflow 1. **Read product context** — Scan `.chalk/docs/product/` for the product profile, existing PRDs, and roadmap docs. These anchor the analysis by providing the product's current priorities and known gaps. 2. **Gather feedback data** — Parse `$ARGUMENTS` to identify the feedback source and time period. If the user provides raw feedback inline, use that directly. If they reference files, read them. If no data is provided, ask the user to supply feedback data before proceeding. 3. **Clean and normalize** — For each feedback item, extract the core request or complaint. Strip duplicate phrasing, normalize terminology (e.g., "crash" and "app freezes" map to the same theme), and tag the source channel (support, NPS, review, social, interview). 4. **Cluster into themes** — Group feedback into 5-10 themes using affinity mapping. Each theme gets a label, a one-sentence description, and representative quotes. Avoid single-item themes unless the si
- Overview
- Workflow
- Output
- Anti-patterns
What does the synthesize-feedback skill do?
Synthesize customer feedback into thematic clusters when the user asks to analyze feedback, review VoC data, or understand customer sentiment
How do I install it?
Run `npx skills add majiayu000/claude-skill-registry --skill synthesize-feedback --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.
Where does this skill come from?
From majiayu000/claude-skill-registry, a repository with 534 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.
Is a popular skill a good skill?
Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.