npx skills add a5c-ai/babysitter --skill support-platform-integration --agent claude-code
Same command for any agent — swap --agent for codex, cursor, copilot.
Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.
# Support Platform Integration Skill ## Overview The Support Platform Integration skill provides comprehensive integration capabilities with major support and ticketing platforms including Zendesk, Freshdesk, and ServiceNow. This skill enables automated ticket management, workflow execution, conversation history access, and knowledge base synchronization to streamline support operations. ## Capabilities ### Ticket Management - Create, update, and query tickets - Set ticket priority and severity levels - Assign tickets to agents or teams - Update ticket status and resolution - Manage ticket custom fields and tags - Link related tickets and parent/child relationships ### Workflow and Automation - Manage ticket workflows and state transitions - Trigger platform automations and triggers - Execute macros and response templates - Initiate escalation workflows - Coordinate multi-step resolution processes ### Conversation History Access - Access complete customer conversation history - Retrieve ticket thread and comments - Pull customer interaction timeline - Search historical tickets by criteria - Export conversation transcripts ### Automation and Macros - Trigger predefined automations -
- Overview
- Capabilities
- Ticket Management
- Workflow and Automation
- Conversation History Access
- Automation and Macros
- Analytics and Reporting
- Knowledge Base Synchronization
- Multi-Platform Support
- Usage
- Create Support Ticket
- Query Ticket History
- Execute Macro
- Sync Knowledge Article
What does the support-platform-integration skill do?
Integration with support and ticketing platforms
How do I install it?
Run `npx skills add a5c-ai/babysitter --skill support-platform-integration --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.
Where does this skill come from?
From a5c-ai/babysitter, a repository with 1,642 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.
Is a popular skill a good skill?
Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.