summarize-interview
Summarize a customer interview transcript into a structured template with JTBD, satisfaction signals, and action items. Use when processing interview recordings or transcripts, synthesizing discovery interviews, or creating interview summaries.
npx skills add phuryn/pm-skills --skill summarize-interview --agent claude-code
Same command for any agent — swap --agent for codex, cursor, copilot.
Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.
## Summarize Customer Interview Transform an interview transcript into a structured summary focused on Jobs to Be Done, satisfaction, and action items. ### Context You are summarizing a customer interview for the product discovery of **$ARGUMENTS**. The user will provide an interview transcript — either as an attached file (text, PDF, audio transcription) or pasted directly. Read any attached files first. ### Instructions 1. **Read the full transcript** carefully before summarizing. 2. **Fill in the summary template** below. Use "-" if information is unavailable. Replace numeric values with qualitative descriptions if needed (e.g., "not satisfied"). 3. **Use clear, simple language** — a primary school graduate should be able to understand the summary. ### Output Template ``` **Date**: [Date and time of the interview] **Participants**: [Full names and roles] **Background**: [Background information about the customer] **Current Solution**: [What solution they currently use] **What They Like About Current Solution**: - [Job to be done, desired outcome, importance, and satisfaction level] **Problems With Current Solution**: - [Job to be done, desired outcome, importance, and satisfacti
- Summarize Customer Interview
- Context
- Instructions
- Output Template
- Further Reading
What does the summarize-interview skill do?
Summarize a customer interview transcript into a structured template with JTBD, satisfaction signals, and action items. Use when processing interview recordings or transcripts, synthesizing discovery interviews, or creating interview summaries.
How do I install it?
Run `npx skills add phuryn/pm-skills --skill summarize-interview --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.
Where does this skill come from?
From phuryn/pm-skills, a repository with 24,843 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.
Is a popular skill a good skill?
Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.