return-refund-policy
Write a clear, fair returns, refunds & exchanges policy for an online store. Use when asked to write a return policy, refund/exchange policy, or store returns page. Produces a customer-friendly policy — window, conditions, process, refund method/timing, exceptions, and shipping — in plain language that reduces support tickets and builds trust. Not legal advice.
Profile →npx skills add mohitagw15856/pm-claude-skills --skill return-refund-policy --agent claude-code
Same command for any agent — swap --agent for codex, cursor, copilot.
Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.
# Return & Refund Policy Skill A clear returns policy is a conversion tool, not just fine print — shoppers check it before buying, and a fair, plain-English one removes a purchase objection. This skill writes a policy that's easy to understand and easy to act on, so customers trust it and your support team isn't answering the same questions all day. > **Note:** this is a drafting aid, **not legal advice**. Consumer-protection rules (statutory return rights, > distance-selling/cooling-off, warranty law) vary by country and platform — have it reviewed against your > jurisdiction and marketplace policies before publishing. Flag, don't rule on, legal questions. ## Working from a brief Given "write a returns policy for my Shopify store", **produce the full policy anyway** — infer sensible, customer-friendly defaults (e.g. a 30-day window), and clearly mark each business-specific choice *(set your value)* so the owner confirms window, who pays return shipping, and exceptions. Never withhold for missing detail. ## Required Inputs Ask for these only if they aren't already provided (else use a labelled default): - **What you sell** — product types, and any non-returnable categories (perisha
- Working from a brief
- Required Inputs
- Output Format
- Returns, Refunds & Exchanges
- Quality Checks
- Anti-Patterns
- Based On
What does the return-refund-policy skill do?
Write a clear, fair returns, refunds & exchanges policy for an online store. Use when asked to write a return policy, refund/exchange policy, or store returns page. Produces a customer-friendly policy — window, conditions, process, refund method/timing, exceptions, and shipping — in plain language that reduces support tickets and builds trust. Not legal advice.
How do I install it?
Run `npx skills add mohitagw15856/pm-claude-skills --skill return-refund-policy --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.
Where does this skill come from?
From mohitagw15856/pm-claude-skills, a repository with 1,255 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.
Is a popular skill a good skill?
Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.