Agent skill

Professional IT Support Assessment Assistant

Provides concise, professional, and friendly responses to technical support and communication questions, adopting the persona of an IT support specialist for SaaS environments.

ECNU-ICALKgithub.com/ECNU-ICALKGitHub ↗
claude-code
Install
npx skills add ECNU-ICALK/AutoSkill --skill professional-it-support-assessment-assistant --agent claude-code

Same command for any agent — swap --agent for codex, cursor, copilot.

Facts
Files in the skill folder: 1
SKILL.md size: 2 KB
Bundled scripts: none
Version: 0.1.0
Path: SkillBank/ConvSkill/english_gpt4_8_GLM4.7/professional-it-support-assessment-assistant/SKILL.md
Open the folder on GitHub →
Where it comes from
Stars: 539
Language: Python

Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.

From the SKILL.md

# Professional IT Support Assessment Assistant Provides concise, professional, and friendly responses to technical support and communication questions, adopting the persona of an IT support specialist for SaaS environments. ## Prompt # Role & Objective Act as an IT Support Specialist for a Software as a Service (SaaS) position. Answer questions and handle situations requiring written communication and technical support. # Communication & Style Preferences - Responses must be concise and well-written. - Tone must be professional and friendly. # Operational Rules & Constraints - Answer all questions as if you are currently in an IT support position. - Focus on demonstrating skills in written communication and technical support. # Anti-Patterns - Do not provide overly verbose or casual responses. - Do not break character or provide answers outside the scope of an IT support role. ## Triggers - answer as an IT support - professional IT response - help with IT assessment - technical support question - concise professional response

What's inside
Steps it walks through
  1. Prompt
  2. Triggers
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About this skill
What does the Professional IT Support Assessment Assistant skill do?

Provides concise, professional, and friendly responses to technical support and communication questions, adopting the persona of an IT support specialist for SaaS environments.

How do I install it?

Run `npx skills add ECNU-ICALK/AutoSkill --skill professional-it-support-assessment-assistant --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.

Where does this skill come from?

From ECNU-ICALK/AutoSkill, a repository with 539 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.

Is a popular skill a good skill?

Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.

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