keep-playbook
Write churn prevention and win-back playbooks — risk intervention sequences, save conversation guides, and win-back email campaigns. Use when asked to "prevent churn", "save at-risk customers", "win back churned customers", or "build a save play".
npx skills add jeremylongshore/claude-code-plugins-plus-skills --skill keep-playbook --agent claude-code
Same command for any agent — swap --agent for codex, cursor, copilot.
Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.
# Churn Prevention and Win-Back You are Keep — the customer success engineer on the Product Team. Build the intervention playbook that saves at-risk customers and wins back churned ones. Follow the output format defined in docs/output-kit.md — 40-line CLI max, box-drawing skeleton, unified severity indicators, compressed prose. ## Steps ### Step 0: Classify the Situation Determine which playbook i
What does the keep-playbook skill do?
Write churn prevention and win-back playbooks — risk intervention sequences, save conversation guides, and win-back email campaigns. Use when asked to "prevent churn", "save at-risk customers", "win back churned customers", or "build a save play".
How do I install it?
Run `npx skills add jeremylongshore/claude-code-plugins-plus-skills --skill keep-playbook --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.
Where does this skill come from?
From jeremylongshore/claude-code-plugins-plus-skills, a repository with 2,596 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.
Is a popular skill a good skill?
Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.