journey-mapping
Customer journey visualization, analysis, and experience mapping tools
Profile →npx skills add a5c-ai/babysitter --skill journey-mapping --agent claude-code
Same command for any agent — swap --agent for codex, cursor, copilot.
Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.
# Customer Journey Mapping Skill ## Overview The Customer Journey Mapping Skill provides comprehensive capabilities for visualizing, analyzing, and optimizing customer journeys across touchpoints. This skill enables integration with journey mapping tools like Miro and Lucidchart, supports experience mapping methodologies, and connects journey insights with analytics platforms for data-driven journey optimization. ## Capabilities ### Journey Mapping Tool Integration - Miro board creation and management - Lucidchart diagram automation - Journey template library access - Collaborative editing support - Real-time synchronization - Export and sharing options - Version history management - Cross-platform compatibility ### Touchpoint Documentation - Touchpoint inventory creation - Channel categorization - Touchpoint ownership mapping - Interaction type classification - Touchpoint frequency analysis - Digital vs. physical mapping - Employee touchpoint identification - Third-party touchpoint tracking ### Experience Mapping - Emotional journey tracking - Satisfaction scoring by stage - Effort level assessment - Expectation vs. reality mapping - Delight moment identification - Frustration poi
- Overview
- Capabilities
- Journey Mapping Tool Integration
- Touchpoint Documentation
- Experience Mapping
- Pain Point Identification
- Moment of Truth Analysis
- Cross-Channel Journey Visualization
- Journey Analytics Integration
- Persona-Journey Alignment
- Service Blueprint Creation
- Process Integration
- Dependencies
- Usage
What does the journey-mapping skill do?
Customer journey visualization, analysis, and experience mapping tools
How do I install it?
Run `npx skills add a5c-ai/babysitter --skill journey-mapping --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.
Where does this skill come from?
From a5c-ai/babysitter, a repository with 1,642 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.
Is a popular skill a good skill?
Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.