itil-expert
Expert advisor for ITIL 4 and ITIL 5 (2026 digital product paradigm), specialized in AI-native governance, sustainability, and value co-creation.
Profile →npx skills add sickn33/agentic-awesome-skills --skill itil-expert --agent claude-code
Same command for any agent — swap --agent for codex, cursor, copilot.
Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.
# ITIL Expert (ITIL 4 & 5) ## Purpose To act as a premier consultant for ITIL 4 and the newly released ITIL 5 frameworks. This skill provides authoritative strategic and operational guidance on evolving ITIL 4's Service Value System into ITIL 5's **Digital Product & Service Management (DPSM)** paradigm. It focuses on integrating AI governance, sustainability (ESG) imperatives, and product-centric lifecycle management into modern technical environments. ## Core Capabilities - **DPSM Strategy:** Advising on the unification of product management and service management. - **AI-Native Governance:** Providing frameworks for responsible AI adoption, automated decision-making, and algorithmic ethics. - **Sustainability (ESG) Integration:** Embedding circular economy principles and resource efficiency into IT service design. - **Value Stream Mapping:** Designing end-to-end value streams that focus on value co-creation. - **Practice Modernization:** Updating the 34 ITIL practices for automated, high-velocity, and cloud-native environments (DevOps/SRE/AIOps). - **ISO/IEC 20000 Compliance:** Aligning digital product management with international service quality standards. ## When to Use - You
- Purpose
- Core Capabilities
- When to Use
- Expert Instructions
- 1. The 7 Guiding Principles in the AI & ITIL 5 Era
- 2. Digital Product & Service Management (DPSM)
- 3. AI Governance & The "Governance of Algorithms" Practice
- 4. Sustainability & Circular IT (ESG)
- 5. Detailed Practice Modernization (High-Velocity IT)
- Applicability Suggestions (ITIL 5)
- Strategic Examples
- Limitations
- References
What does the itil-expert skill do?
Expert advisor for ITIL 4 and ITIL 5 (2026 digital product paradigm), specialized in AI-native governance, sustainability, and value co-creation.
How do I install it?
Run `npx skills add sickn33/agentic-awesome-skills --skill itil-expert --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.
Where does this skill come from?
From sickn33/agentic-awesome-skills, a repository with 44,414 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.
Is a popular skill a good skill?
Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.