interview-script
Create a structured customer interview script with JTBD probing questions, warm-up, core exploration, and wrap-up sections. Follows The Mom Test principles — no leading questions, no pitching, focus on past behavior. Use when preparing for user interviews, creating interview guides, or planning discovery research.
npx skills add phuryn/pm-skills --skill interview-script --agent claude-code
Same command for any agent — swap --agent for codex, cursor, copilot.
Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.
## Customer Interview Script Create a structured interview script that surfaces real insights, not just opinions. Follows "The Mom Test" principles — ask about their life, not your idea. ### Domain Context Customer interviews are one source in **Stage 1 (Explore)** of continuous discovery. Other sources: stakeholder interviews, usage analytics, data analytics, surveys, market trends, SEO/SEM analysis. The PM needs direct access to users, stakeholders, engineers, and designers — "without proxies." The **Product Trio** (PM + Designer + Engineer — Teresa Torres) should work together on discovery, not just the PM alone. ### Context You are preparing a customer interview script for research on **$ARGUMENTS**. If the user provides files (personas, hypothesis lists, product briefs, or previous interview notes), read them first. ### Instructions 1. **Clarify research objectives**: - What specific questions does the team need answered? - What decisions will this research inform? - What assumptions need validation? 2. **Create the interview script** with these sections: ### Opening (2-3 min) - Introduce yourself and the purpose (learning, not selling) - Set expectations: "There are no right
- Customer Interview Script
- Domain Context
- Context
- Instructions
- Further Reading
What does the interview-script skill do?
Create a structured customer interview script with JTBD probing questions, warm-up, core exploration, and wrap-up sections. Follows The Mom Test principles — no leading questions, no pitching, focus on past behavior. Use when preparing for user interviews, creating interview guides, or planning discovery research.
How do I install it?
Run `npx skills add phuryn/pm-skills --skill interview-script --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.
Where does this skill come from?
From phuryn/pm-skills, a repository with 24,843 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.
Is a popular skill a good skill?
Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.