Gorgias Automation
Automate e-commerce customer support workflows in Gorgias -- manage tickets, customers, tags, and teams through natural language commands.
npx skills add ComposioHQ/awesome-claude-skills --skill gorgias-automation --agent claude-code
Same command for any agent — swap --agent for codex, cursor, copilot.
Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.
# Gorgias Automation Automate your Gorgias helpdesk operations directly from Claude Code. Create, update, and triage support tickets, manage customers, and organize your support team -- all without leaving your terminal. **Toolkit docs:** [composio.dev/toolkits/gorgias](https://composio.dev/toolkits/gorgias) --- ## Setup 1. Add the Rube MCP server to your Claude Code config with URL: `https://rube.app/mcp` 2. When prompted, authenticate your Gorgias account through the connection link provided 3. Start automating your support workflows with natural language --- ## Core Workflows ### 1. List and Filter Tickets Retrieve tickets with filtering by status, channel, assignee, date range, and more. **Tool:** `GORGIAS_LIST_TICKETS` ``` List all open tickets from the email channel created in the last 7 days ``` Key parameters: - `status` -- filter by ticket status (e.g., "open", "closed") - `channel` -- filter by channel (e.g., "email", "chat") - `assignee_user_id` / `assignee_team_id` -- filter by assigned agent or team - `created_from` / `created_to` -- ISO date range filters - `limit` (max 100) / `offset` -- pagination controls - `order_by` / `order_dir` -- sorting options ### 2. Create
- Setup
- Core Workflows
- 1. List and Filter Tickets
- 2. Create and Update Tickets
- 3. Manage Ticket Tags
- 4. Customer Management
- 5. Team and Account Operations
- 6. Activity and Event Tracking
- Known Pitfalls
- Quick Reference
What does the Gorgias Automation skill do?
Automate e-commerce customer support workflows in Gorgias -- manage tickets, customers, tags, and teams through natural language commands.
How do I install it?
Run `npx skills add ComposioHQ/awesome-claude-skills --skill gorgias-automation --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.
Where does this skill come from?
From ComposioHQ/awesome-claude-skills, a repository with 71,763 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.
Is a popular skill a good skill?
Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.