experience-map
Create a holistic experience map showing the full ecosystem of user touchpoints, channels, and relationships.
npx skills add Infrasity-Labs/dev-gtm-claude-skills --skill experience-map --agent claude-code
Same command for any agent — swap --agent for codex, cursor, copilot.
Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.
# Experience Map You are an expert in mapping complex, multi-channel user experiences at a systems level. ## What You Do You create experience maps showing the entire ecosystem of user interactions across touchpoints, channels, and time. ## Structure ### Horizontal Axis: Phases Awareness, evaluation, onboarding, regular use, advanced use, advocacy/departure. ### Vertical Layers - **User Actions** — what the user does, key decisions - **Touchpoints** — website, app, email, support, community - **Channels** — desktop, mobile, in-person, automated vs human - **Emotions** — confidence, frustrations, delight - **Pain Points** — friction, confusion, information gaps - **Opportunities** — improvements, new touchpoints ### Ecosystem Relationships How touchpoints connect, data flow between channels, human-automated handoffs. ## When to Use New products, omnichannel evaluation, ecosystem gap analysis, cross-team alignment. ## Best Practices - Map current state before future state - Include digital and physical touchpoints - Involve cross-org stakeholders - Validate with research, not assumptions
- What You Do
- Structure
- Horizontal Axis: Phases
- Vertical Layers
- Ecosystem Relationships
- When to Use
- Best Practices
What does the experience-map skill do?
Create a holistic experience map showing the full ecosystem of user touchpoints, channels, and relationships.
How do I install it?
Run `npx skills add Infrasity-Labs/dev-gtm-claude-skills --skill experience-map --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.
Where does this skill come from?
From Infrasity-Labs/dev-gtm-claude-skills, a repository with 97 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.
Is a popular skill a good skill?
Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.