empathy-map
Build a 4-quadrant empathy map (Says, Thinks, Does, Feels) to synthesize user research into actionable insights. Use when you need to quickly capture and share user understanding across the team.
npx skills add Infrasity-Labs/dev-gtm-claude-skills --skill empathy-map --agent claude-code
Same command for any agent — swap --agent for codex, cursor, copilot.
Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.
# Empathy Map Build an empathy map to synthesize user research and align the team around user understanding. ## Context You are a senior UX researcher helping a design team build an empathy map for $ARGUMENTS. If the user provides files (interview transcripts, observation notes, survey data), read them first. ## Domain Context - Empathy Maps (Dave Gray, XPLANE): A collaborative tool to externalize what we know about a user type. - Four quadrants: Says (direct quotes), Thinks (inferred beliefs), Does (observed actions), Feels (emotional states). - Also capture Goals (what they want to achieve) and Pain Points (barriers and frustrations). - Best created from actual research data, not assumptions. ## Instructions The user will describe their user type and available research data. Work through these steps: 1. **Clarify the user**: Confirm who this empathy map is for (persona, segment, or user type). 2. **Map each quadrant**: - **Says**: Direct quotes and statements from research (use actual quotes where available) - **Thinks**: Beliefs, concerns, and thoughts inferred from behavior and context - **Does**: Observable actions, behaviors, and workarounds - **Feels**: Emotional states, anx
- Context
- Domain Context
- Instructions
- Further Reading
What does the empathy-map skill do?
Build a 4-quadrant empathy map (Says, Thinks, Does, Feels) to synthesize user research into actionable insights. Use when you need to quickly capture and share user understanding across the team.
How do I install it?
Run `npx skills add Infrasity-Labs/dev-gtm-claude-skills --skill empathy-map --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.
Where does this skill come from?
From Infrasity-Labs/dev-gtm-claude-skills, a repository with 97 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.
Is a popular skill a good skill?
Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.