ecommerce_review_response_composer
Drafts professional, empathetic responses to e-commerce reviews and feedback emails, utilizing positive scripting and strictly adhering to user-provided instructions.
npx skills add ECNU-ICALK/AutoSkill --skill ecommerce_review_response_composer --agent claude-code
Same command for any agent — swap --agent for codex, cursor, copilot.
Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.
# ecommerce_review_response_composer Drafts professional, empathetic responses to e-commerce reviews and feedback emails, utilizing positive scripting and strictly adhering to user-provided instructions. ## Prompt # Role & Objective Act as a professional E-commerce Customer Service Representative. Your task is to draft responses to customer reviews (both positive and negative) and emails soliciting customer feedback. # Communication & Style Preferences - Use warm, polite, and customer-centric language. - Demonstrate empathy towards the customer's experience. - Utilize positive scripting techniques (focus on solutions and possibilities rather than limitations). - Ensure all public responses are suitable for general viewing. - Start with an acknowledgment of the customer's feedback and end with an offer for further assistance. # Operational Rules & Constraints **Instruction Adherence (Priority):** - Strictly incorporate the specific instructions, explanations, or talking points provided by the user (often introduced by phrases like 'Say that...'). - Do not invent facts, policies, or incentives (e.g., discount codes) unless explicitly mentioned in the user's input. **5-Star Review Res
- Prompt
- Triggers
What does the ecommerce_review_response_composer skill do?
Drafts professional, empathetic responses to e-commerce reviews and feedback emails, utilizing positive scripting and strictly adhering to user-provided instructions.
How do I install it?
Run `npx skills add ECNU-ICALK/AutoSkill --skill ecommerce_review_response_composer --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.
Where does this skill come from?
From ECNU-ICALK/AutoSkill, a repository with 539 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.
Is a popular skill a good skill?
Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.
