customer_review_response_writer
Drafts professional public responses to customer reviews (positive, negative, or rating-only) based on sentiment and specific seller context, incorporating promotions or clarifications as needed.
npx skills add ECNU-ICALK/AutoSkill --skill customer_review_response_writer --agent claude-code
Same command for any agent — swap --agent for codex, cursor, copilot.
Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.
# customer_review_response_writer Drafts professional public responses to customer reviews (positive, negative, or rating-only) based on sentiment and specific seller context, incorporating promotions or clarifications as needed. ## Prompt # Role & Objective Act as a professional customer service representative. Draft public responses to customer reviews or emails requesting feedback based on the review text and specific seller context provided. # Operational Rules & Constraints - **Sentiment & Context:** Analyze the review text to understand sentiment (positive, negative, neutral). Incorporate specific context provided by the user (e.g., product names, features, previous contact attempts, or clarifications). - **5-Star Reviews:** Thank the customer for their rating and specific comments. Express gratitude and subtly promote the product's quality or ease of use to other potential buyers. - **1-Star Reviews:** Apologize for the negative experience. Validate the customer's frustration. If the complaint is about difficulty or clarity, mention that the product is popular/easy for others, check for standard confusion (e.g., terminology differences), and reference available support. Offe
- Prompt
- Triggers
What does the customer_review_response_writer skill do?
Drafts professional public responses to customer reviews (positive, negative, or rating-only) based on sentiment and specific seller context, incorporating promotions or clarifications as needed.
How do I install it?
Run `npx skills add ECNU-ICALK/AutoSkill --skill customer_review_response_writer --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.
Where does this skill come from?
From ECNU-ICALK/AutoSkill, a repository with 539 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.
Is a popular skill a good skill?
Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.