complaint-letter
Write a firm, effective complaint letter that gets a resolution. Use when asked to write a complaint letter, complain to a company about a product/service, escalate poor service, or demand a refund/replacement. Produces a structured complaint — the facts, the impact, the specific resolution you want, and a deadline — in a firm, professional tone that's hard to ignore and easy to act on.
npx skills add mohitagw15856/pm-claude-skills --skill complaint-letter --agent claude-code
Same command for any agent — swap --agent for codex, cursor, copilot.
Weekly change comes from our own snapshots, not the repository page — it measures attention, not adoption.
# Complaint Letter Skill A complaint gets resolved when it's specific, reasonable, and makes the desired action obvious — not when it's angry. This skill writes a letter that lays out the facts, states exactly what you want, and gives a clear deadline, in a firm professional tone that a customer-service team can actually action. ## Working from a brief Given "complain about a flight that was cancelled and they won't refund me", **write the full letter anyway** — infer the standard facts and a reasonable resolution, and bracket the specifics (dates, order/reference numbers, amounts) to fill in. Never hand back advice instead of the letter. ## Required Inputs Ask for these only if they aren't already provided (else infer and bracket): - **What went wrong** — the product/service, what happened, and when (dates, order/reference numbers). - **The impact** — how it affected you (cost, time, inconvenience, harm). - **What you've done** — prior contact and their response, if any. - **What you want** — the specific resolution (refund, replacement, repair, apology) and any deadline. - **Recipient & tone** — company/person, and how formal. ## Output Format ### Complaint Letter A ready-to-send
- Working from a brief
- Required Inputs
- Output Format
- Complaint Letter
- Quality Checks
- Anti-Patterns
- Based On
What does the complaint-letter skill do?
Write a firm, effective complaint letter that gets a resolution. Use when asked to write a complaint letter, complain to a company about a product/service, escalate poor service, or demand a refund/replacement. Produces a structured complaint — the facts, the impact, the specific resolution you want, and a deadline — in a firm, professional tone that's hard to ignore and easy to act on.
How do I install it?
Run `npx skills add mohitagw15856/pm-claude-skills --skill complaint-letter --agent claude-code` — it drops the skill into your project so the agent can pick it up. Swap the --agent value for codex, cursor or copilot if you use one of those.
Where does this skill come from?
From mohitagw15856/pm-claude-skills, a repository with 1,255 stars. We read it straight from the repository tree rather than a submitted listing, so what you see here is what is actually published.
Is a popular skill a good skill?
Not necessarily. Stars measure attention, not adoption — a repository can trend for a week and be abandoned. That is why we show the weekly change from our own snapshots next to the total, instead of a single flattering number.