Unisson

Unisson provides AI agents specifically designed for customer-facing teams, aiming to enhance productivity and streamline customer interactions. Their primary product, known as Runner, operates directly within a company's existing product environment to execute a wide range of tasks that customers require. This design allows for a more efficient customer service experience, reducing the time it takes for customers to achieve value from the product. The AI agents learn to navigate the product, enabling them to perform complex tasks without human intervention, which significantly cuts down on de…