Understood Care

Understood Care is a virtual patient-advocacy service designed specifically for Medicare members in the United States. The service aims to simplify the healthcare experience by providing dedicated support that encompasses claims, appeals, and care coordination. Unlike traditional case management or brokers, Understood Care offers personalized one-to-one assistance, ensuring that each patient is matched with a dedicated advocate who remains with them throughout their healthcare journey. This approach eliminates the frustrations often associated with call centers, allowing patients to communicat…