
Risotto auto-solves IT support requests using AI
screenshot pendingRisotto is an AI-driven help desk solution designed specifically for IT teams, offering ticketing automation that enhances support across various departments. The platform automates up to 40% of internal tickets by employing an AI agent that understands context rather than just keywords. This enables smart routing and instant answers, effectively handling tier 1 support without the need for additional interfaces or significant time investment from users. Risotto is built to streamline internal support requests, making it suitable for mid-to-large-sized organizations that rely on efficient IT s…