Modern

About Modern

Modern is an AI-native IT Service Management (ITSM) platform designed to automate IT service requests through the use of secure AI agents and policy-based workflows. The platform aims to enhance efficiency by streamlining the ticket resolution process, allowing enterprise teams to eliminate the traditional ticketing system. By integrating with existing corporate chat platforms, Modern enables organizations to go live within a day, providing a seamless transition from manual processes to automated workflows. Users simply describe their needs, and the AI constructs the necessary workflow, which…