
Generative AI for administrative automation in healthcare
screenshot pendingDelfino AI is an artificial intelligence platform designed to automate repetitive phone calls to healthcare payors and providers. The service streamlines the process of making inquiries related to eligibility verification, prior authorization, and claims status. Users can request specific information by providing patient details and questions, allowing the platform to handle the call on their behalf. This automation helps reduce the burden of manual phone calls, enabling healthcare teams to focus on more value-added tasks.
The platform operates by first receiving a call request from the user,…