Fibre is a secure file upload solution designed specifically for customer support teams using platforms like Intercom, Crisp, and Zendesk. The primary function of Fibre is to facilitate the secure collection of documents directly from customer conversations without the files ever passing through the Fibre servers. This ensures that sensitive data is uploaded directly to the user's chosen cloud storage solution, such as Google Drive, AWS S3, or Azure, maintaining compliance and security throughout the process. Customers can upload files up to 100 GB in size, addressing common limitations associ…